In recognition of National Customer Service Week, we want to take this momentous opportunity to celebrate the critical work of our customer service team. Every day they educate and support our members through care and coverage. This week, get to know just one of our incredible customer service representatives, Grace VanDyck. When we asked Grace what makes a good customer service professional, she humbly responded, "empathy and a good listener." Continue reading for the full interview.
See what nearly two dozen healthcare, scientific and investment experts say are the key issues and opportunities in gene and cell therapy. The World Medical Innovation Forum and Recon Strategy teams have prepared a paper describing what’s ahead for these potentially game-changing discoveries.
Morgan Stickney, a 24-year-old swimmer from New Hampshire, overcame two below-the-knee amputations to earn a spot on Team USA at the 2021 Tokyo Paralympic Games. She will compete in the 400-meter and 50-meter freestyle events.
An international research group led by researchers from the Harvard Medical School Department of Physical Medicine and Rehabilitation at Spaulding Rehabilitation Hospital released a ground-breaking new study titled “Whiplash injuries associated with experienced pain and disability can be visualized with [11C]-D-deprenyl PET/CT” in the Journal of PAIN.