Change and innovation are to be expected in the 21st century but no one could anticipate the changes 2020 brought to businesses worldwide. Leaders had to pivot organizations into a dynamic infrastructure, where employees could work remotely to keep their companies up and running. Now, as more people are vaccinated throughout the country, we see a glimmer of light at the end of the tunnel. This is prompting business executives to look ahead at how to move forward in 2021, and beyond.
Executives from the Boston area joined together at Tech Connect: A Virtual Discussion to discuss all of this and more. They started by looking at how they've handled challenges in the past year. Then they outlined solutions that support their businesses during and beyond the pandemic. Among the panelists was our colleague Steve Tringale, President, at AllWays Health Partners.
When asked about getting creative and making communication a priority, Tringale discussed how our team had to digitize the entire clinical experience from home. “We got to the point of providing a telehealth platform for small providers. Within a month we had 5,000 claims from providers that were non-digital. We had to change the way we look at business.”